So, I’ve been working at a fast food joint for a month now. And I feel like the management does not behave in a professional manner.
One of my managers has been working here for a few years and recently had a friend of hers hired as a manager, as well. This friend of hers has since been demoted and essentially fired from working at another store nearby for failing a health inspection (by lying about the temperature of a food item as being much, much higher than the temperature that it actually).
With that being said, I feel like this is a textbook case of cronyism.
Both of my managers will unnecessarily berate associates. And, even if they are in the wrong - they NEVER apologize for it.
Today, for example, my shift was going to end in ten minutes. And I still had to do a temperature check - so I tried to finish that off as well as count my register.
My one manager (the one that has been here for years) asked me why I didn’t help my coworker that was doing drive thru to pack the one bowl that somebody ordered.
I explained, “Oh, I apologize - I was doing the temperature checks and I was getting ready to count my register.”
She then proceeded to ask me, “Are you ... okay? Like ... are you just not in a good mood or something?”
I felt like this was an inappropriate thing for a manager to say, like it wasn’t necessary to ask. If I had spoken to her in a tone that was sassy, then maybe I would understand. But, again, I just felt this wasn’t a professional response.
Shortly after, I counted my register before clocking out (at this point - it’s about half an hour after my shift was SUPPOSED to end).
The other manager (the one that’s fairly new) came over and counted the money from my register again. Then, she slams a wad of cash against the desk and tells me that I counted the money wrong. The count was eight dollars under the true value that the register had.
So, she re-counts it and says, “Oh, no the number that you counted was right.”
At this point, I just wanted to know if I did count the money wrongly. I want to know if I could improve at my job so I can be yelled at less.
I ask her (in a tone that sounded more curious than harsh), “Oh, what happened?”.
Then she slowly told me, “I counted the coins wrong.”
Then, I feel like I could have misheard her because of the mask and everything, but I think she told me, “Don’t be mad.”
There was no apology whatsoever after her harshly accusing me of counting the money incorrectly.
I seriously don’t know how to feel. I feel like I’m not 100% in the right in this situation, but I also feel like I’m not 100% in the wrong, either.
I guess I would just like to hear some advice from others that have been in similar situations.
TL;DR - One of my managers hired one of her friends to be a manager that got demoted for incompetency. One of my managers asked me if I was in a bad mood when I explained to her that I could not do three things at once and my other manager didn’t apologize to me after she harshly accused me of counting the money in my register incorrectly.
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