Hello all,
I believe/hope there are people in this sub who may have gone through or who may have known somebody who has gone through a scenario similar to what my wife is going through right now. She is college-educated in the nation of Colombia and has lived here for about 3 1/2 years. She is asking me to help her establish a career here in this country but I only know the way I did it and that is very different from what she'll be able to do just because of the timing.
For me, I went to elementary, middle & High School and then college. Throughout that time, since 14 years of age, I did minimum-wage jobs to put money in my pocket and I was able to use that experience plus my eventual college degree to get a job. I was also fluent in Spanish from working in restaurants and it just so happened my first B2B sales job was as a Regional Account Manager for Southern U.S. & Latin America, so that helped me make the leap to a professional career.
My wife lived in Colombia all her life until coming here in 2017. She has a degree in Business Administration, basically, and when she was in Colombia she basically worked as an Executive Admin at a bank office. When she came here, the first job we managed to get her was working in the kitchen at McDonald's but after about six weeks we realized that wasn't for her. We had to stick with jobs that were open to her as someone who only spoke very basic English and that was my first idea. She was immediately hired but hated the work, and oddly enough (without making this too political) she was kind of bullied by her coworkers because she was the only one there who was documented and I think there was some envy there. Multiple times the ladies in the kitchen said "you're married to a white guy, you don't need to be here taking money and shifts from us."
We eventually moved to DFW for my job and while here she found a job working in a retail store for $11/hour. It wasn't a dream job but it was more money than she ever made in her life and she stayed for about two years. Long story short, she was getting tired of dealing with a boss who was in some ways abusive to her, yelling at her for missing shifts even though she had changed the schedule without calling her, changing her entry time without calling her so she'd show up late or early, and even refusing to put hours on her check for the correct week because she wanted to avoid paying overtime. We complained to corporate but they took no action and that opened the door for the manager to retaliate against my wife, so she resigned.
She has been working really hard on improving her English. She is in advanced English classes and has really improved in terms of her vocabulary and grammar. The easiest comparison I can make is that at this point she sounds very similar to Sofia Vergara. Broken English, but good communication in speech. Emails would likely look awkward due to grammar errors, but depending on the company and industry this could be a non-issue.
She is not looking for some crazy $80,000/year job. If I could find her something working in an office making $28,000/year she would feel like the luckiest woman in the world. I'm talking entry-level, basic customer service representative-type stuff. But I do not know how to help her break into that. We've applied for a bunch of different roles such as CSR/receptionist but the competition is so high right now that she can't even get a call back, and when she does get a call back, once they hear her accent they shut down and ghost her. In one case, they actually set up an interview and then reneged the day of. I am officially boycotting that car dealership now.
Does anybody here have any ideas to help me help her? She keeps coming to me for guidance saying I'm the one that is from here and I should know, but my career is so fundamentally different from hers and I never had to deal with not speaking fluent English and not having American education credentials, so I do not really know how to help her short of sending her back to a four-year school somehow.
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