Please help me leave my horrible, toxic job.

Throwaway to preserve my privacy. I apologize in advance as this post will be long.

This place is toxic and I’ve needed to leave for a while. I have an interview Friday. Not a job offer yet, but I need to have a plan in place for making my exit in case I do get an offer, and I need help.

Since last summer I have been employed at a salon as a receptionist. When I was first hired, I noticed that there were a lot of things that needed improvement in the salon. I am a very organized person and I thought that I could fix this place. I was an idiot to believe this.

The owner has no business running a salon. I met previous employees that told me she used to take money out of people’s paychecks for towel service. The other option was for them to take the towels HOME with them and wash them at their house. Disgusting. She told the current staff she would start taking $2 from everyone’s paycheck to pay for cleaning supplies. She is currently trying to write a new employee handbook that states that for every minute you are late to work she will take 1% of your paycheck. She hires people as assistants who do not have the required 1000 hours of schooling (illegal) and she does not pay them. She tries to “hire” people to do a “practice” shift where they will learn the ropes of the front desk and if they make a single mistake she lets them go and doesn’t pay them for their time. She also tries to nudge people to accept payment in the form of cash under the table. She also pays less than minimum wage when she does this. She has filed for bankruptcy in the past because her previous businesses have failed. She makes the manager “sign off” on receptionist’s hours - I suspect this is so she can short us hours. One of my best friends passed away last year and when I said what time the viewing hours were, she said “do you really HAVE TO go?” because my friend passed away from an overdose. Everything is insanely disorganized, from various storage locations to the systems in place to accomplish job tasks. Everything is so convoluted and she refuses to accept anyone else’s ideas to simplify things. The place is filthy and there is no consistency or organization to anything. There’s papers and old magazines and broken things and just ... STUFF. EVERYWHERE. I can’t take it anymore.

Right away after I was hired I was overloaded with tasks. The other person working at the front desk was fired shortly after I was hired because she wasn’t great at the job and, in management’s own words, I was a breath of fresh air. At one point I was the only person working the desk, working 50+ hours a week with minimal to NO breaks making minimum wage. In addition to answering phones and booking appointments for clients, I was being instructed to place orders for product, update postings on job sites, screen potential candidates’ resumes and schedule interviews, build the salon’s website, manage their social media, create marketing and promotional material, cater to clients’ needs while they were in the chair, and so many other tasks. I also helped the owner with tasks for her husband’s business, too. I had never worked in a salon before and didn’t know how to go about doing a lot of these things, and I received little to no guidance from management. I felt uncomfortable doing stuff like looking at resumes and screening people because I didn’t feel qualified to do so, especially as a new employee.

I made the mistake of volunteering to finish tasks at home because I felt like I was drowning and I wasn’t accomplishing anything despite being there for 9-10 hours a day, again with limited to no breaks. I would ask to take a break and they’d tell me I had to stay to answer the phones because they (the stylists) were busy. If I was on break eating or something they’d make me stop what I was doing to go cash someone out or answer the phone, then I could go back on my “break.” To make a long story a little less long, I admitted to my boss that agreeing to take work home was a mistake. I said I needed to take on fewer tasks, and they needed to hire someone or multiple people to help me out. It was unsustainable for me. I was getting burnt out.

When I told my boss that I needed to do less, she went very cold on me. She used to adore me, and then shortly after that conversation she became a completely different person. She ignored me, bossed me around even further and nitpicked me in ridiculous ways (my favorite example: I have very neat, legible penmanship. I wrote something in our communication book in pencil and she went over it in pen “correcting” the style that I write certain letters in). She has accused me of “wasting her time” because she spent so much time “coaching” me only for me to say that I needed to take on less work.

The area I live in is small. I recently started school for cosmetology so that I can be a stylist, too. I’m genuinely afraid to leave this job because although it is illegal for former employers to bad mouth you to prospective employers, the industry in this region is small and everyone knows everyone. Not to mention the salon world is cutthroat anywhere you go. I’m just scared that leaving this job could really hurt me when it is time for me to find a job at a salon.

How can I leave this place? What do I say? How do I go about it? I fear that it’s too late for me to salvage leaving on “good” terms. But I don’t want to ruin my potential career before it even starts. I have been having some health problems lately and I thought about using it as an excuse to make my exit. I have anxiety and I’ve been in therapy, but this place has been the main source of my anxiety over the past year and it has been eating me alive. I feel trapped.

TLDR- my job is insanely toxic (I really urge you to skim the post and see the bullshit I dealt with) and the field that I am in is small and insular where I live. I need help leaving and I fear retaliation.

Please no rude comments, this has been a difficult year for me. Thank you for your time.

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Please help me leave my horrible, toxic job. Please help me leave my horrible, toxic job. Reviewed by Louhi on mars 22, 2019 Rating: 5

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