So hi everyone, this is my first post!
Basically, as the title suggests, like a lot of people, I really despise my job with a passion, but I'm not sure what to do about it.
I was one of the unlucky ones who didn't know what I wanted to do with my life at 18. I got into an English course, and whilst I did this, worked part time at a Pensions Administration company. I got this job through a family connection (my Mum is a director of the company), and 7 1/2 years later, I'm still there, full time after graduating 4 years ago.
I'm extremely lucky to have got the job and to have had the opportunity to get work experience and my foot in the door at something, and both the company directors, including my Mum are 2 of the best people I know. This is why it makes the fact that I'm not enjoying the job so much more difficult.
The reasons I'm not enjoying the job are as follows:
- Middle management in the company: One member of the consultancy team (who we'll call say Charlotte - not her real name) has been extremely horrible to me about several cases I've worked on this year. As an example. without going into too much detail, we've had a client do something they shouldn't have with their pension fund. The case has been going on for years, and despite several attempts to follow up with the client it remains unresolved, and I got completely bitched out in front of my other colleagues about it because I'd been dealing with the follow up. We're a small office of 10 people, so when mistakes are made, there's no where to hide. There's no HR team because we're so small, and I'm scared of raising a grievance against Charlotte - although this is far from the only example of how nasty she's been to me. She's all round someone I don't feel comfortable approaching for help - I don't even feel comfortable walking into her office to file something.
- Company culture as a whole - when I started I was the 4th member of staff to join the company. Things were great when we were a smaller office but things changed as more people joined and the company grew. I used to get on well with my direct line manager, but it appears that is in the past. Over the last year in particular we've drifted, we used to be able to talk about topics outside of work but that's much less the case now. In addition to this, 3 of the management team (including Line manager and Charlotte) have been extremely cliquey, excluding others and shooting down suggestions of nights out etc. There's a lot of chat around the office but I'm not really included in this. In addition, another colleague of mine got married in November and although we had planned to have a hen night for her, the plans fell through due to the clique not being interested and people being sick etc. An office of 9 women, and we can't even get a hen night organised, I think that really says a lot about the company culture. We're not all obligated to be each others' best friends obviously, but with being a small office I think some level of effort is needed to get to know eachother and to be able to socialise etc.
- The workload as a whole - even if points 1 and 2 above didn't stand. Being a Pensions Administration company we work with HMRC. They require annual returns to be submitted for our pension schemes, and an annual deadline of 31st January, which I work towards. Now we have hundreds of schemes, so this takes up all of my year, and as things stand by the Christmas break, we still have 80 to do next month, which vary in size and complexity. I and another colleague work on these, and we're both feeling the stress. There's not a lot that can be done to resolve the situation, because the work needs done and we both work on these pretty much solely all year, and we both report to Line manager, but I feel it's too much for just 2 people. The directors won't consider hiring more staff either, but we're at the mercy of clients/their advisers getting back to us and providing the information we need to do the returns. Some of them will only get back to us next month, and I just don't want to do the work anymore, when it comes down to it.
So yeah, there's the reasons. The thing is, I don't want to let the directors down. I get on well with them and have a good relationship with them, they aren't the problem (notwithstanding the fact that one of them is my Mum). But I need out of the job and have been applying for places since July for other (with no leads yet, and trying to find the time to apply/attend interviews with annual leave is so difficult). The problem is I'm not sure how to formulate a proper exit strategy, or how to begin to approach directors/line manager about the points above, although point 2 came up in conversation with one of the directors and they do feel the way I do re the cliquey trio. I'm completely certain that there is no way I can stay at the company. However, in order to do something else realistically I need to undertake further study, which would cost money too, and I'm not completely set on what I want to do next. I'd rather not leave until I did know, however I really hate the job, dread each day and of course I have the upcoming January deadline ahead of me, so I'm completely dreading going back on Wednesday.
TL/DR: Hate my current job due to middle management, current office culture and workload as a whole, but not sure how to get out as have a good relationship with company directors and am unsure what I want to do next.
Thank you to anyone who did read this, and I'm sorry it's so long. Any advice would be gratefully received.
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