So I'm an SDR working for a tech startup on my 6th month on the job. I answer to my account executive, who was formerly in my position. I just graduated with a MBA from a prestigious university, and have a lot of work experience. I've always been known as a great worker, and have won awards and retain a good resume to show for it. I'm not perfect, but I'd like to think most people enjoy working with me.
I started on the job in June, in which my primary role is to cold dial in a B2B format and set meetings to sell our tech. Compared to most new SDR's, I've been surpassing expectations. I've actually passed most of the other SDR's who've been on the job up to 2 months longer than me in terms of 1) total meetings set 2) total meetings attended. I'm careful not to talk about my performance with the other employees. The job is remote so I kind of just go about my own business.
My account executive on the other hand, the one who actually conducts the meeting and gives the main part of the sale, has been struggling. He's last on the team in terms of moving the customers to the final 2 stages of the sale, and so far hasn't closed any deals. I've noticed on certain calls with customers, he will get angry when they say that our service may not be for them. We all communicate on Teams, and I do my best to remain in constant contact with my account executive. I also try to do my best not to overstep my boundaries, and know my place.
However I noticed listening to the last call, that my AE delivered a sales pitch that maybe could have been better, regarding a new product we just started selling. I had some ideas on how maybe we could do better, but for a couple weeks I kept them to myself. Then I thought you know, it might be disingenuous of me if I notice something that is costing us sales, to not say it, than it is to keep it to myself. So I went ahead and made a recommendation, very tactfully, on how we could better deliver the pitch from a format perspective (All I basically said is we should lead with X instead of Y).
My AE got very upset, and took what I said personally. He stopped responding to my messages altogether, and sort of went rogue. I reached out to him and apologized, implying that I meant no harm and had no personal criticism towards him, I simply wanted to add some advice that I think would allow us to sell the product better. The next day, he started going through every single one of my calls, and blew up my inbox with critiques on what I had done wrong. He had never done this before. I tried calling him, but he ignored my call.
Has anyone else had this problem? Should I not have told him any recommendations I had since I've only been here 6 months? Do you think the lack of performance is frustrating him? Is he worried I might take his job? TBH I'm not even sure I want his job. I like my current job as it's very flexible. I would have to think about a promotion if they offered it to me.
I would love any advice if possible. I did my best to lead up the chain of command, but it seemed to not work out.
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