I have been working on statistical models looking for trends on Glassdoor reviews. My goal is to find patterns that can indicate correlations and insights that can be more helpful and truthful when trying to decipher honest information from dishonest information on Glassdoor reviews. Ultimately what I really was hoping to find are reliable indicators that a given post is a fake 5 star review written by a company insider or marketing consultant. If anything useful comes of this work I would want all job seekers of the world to have it, as I firmly believe a healthy and fair market (job market included) is one that has truly informed parties and no deception and betrayal.
So I am still early in data gathering but one of the striking things that seems to stand out already is that when I filter out the 5 star and 1 star reviews, there definitely appears to be a general universal disposition for workers of all careers and all companies to rate the effectiveness of senior management on the low side. Some key words that frequently come up here are "competent" or "incompetent", "not effective" "fail" "listen" "clients", "trust".
I can hypothesisize a few reasons why this might be, but I was wondering if there are any scholarly or other research related information why workers the world over seem to feel senior management is not effective or competent. The reality is that this cant really objectively be true, otherwise these companies would fail or not be successful for the most part.
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