I'm a teenager currently participating in a city program which connects youth to internships across the city, and I was contacted by the program coordinator to fill a position after a great interview.
Some days later, the program's email sent out an message containing a link to sign into their HR software so employees could fill out the necessary forms (W4, W-9...I honestly don't know what else I would need to fill out because this would be my first job.) When I first logged on, all of the paperwork was there (around 7), but after I checked back a couple days later, most of the documents were gone (only 2 remaining).
I had filled out most of the documents, but some of the paperwork that was missing were those that I hadn't gotten to yet. The next day I emailed them, but it took six days for them to respond. The person who responded back was pretty unhelpful, saying I could just go to their offices to get help. I responded saying I couldn't due to concerns about the pandemic, and asked if there was someone else that could assist me. The next morning they emailed me again asking if I was on a computer or phone, which I responded to about 30 minutes later. I've yet to hear anything from them in 9 days now.
It's been over two weeks since I first emailed them for help, no one seems interested in helping me. I plan to contact the coordinator some time about this and see if that's any use.
I'm just not sure what to think or do about this situation. I have other options, so this wouldn't negatively impact me if I just dropped this. But I am concerned that they're failing to send out documents...I wouldn't have expected the city government to fail at what seems to be a pretty standard procedure.
Should I drop this internship? What forms do employers typically have you sign and fill out? Is this illegal or just sketchy? Should I report this to someone higher up? If anyone could answer some of those questions and offer advice, it'd be highly appreciated.
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