Hi guys, first time posting here. I just started a job two months ago that I really like - well I like the work. My bosses are a married couple and are pretty demanding. I am used to work environments where there is room for error and growth. However, this job has allowed for almost no human error. I work in customer service, mistakes happen. Our company is small, growing a lot, and my bosses emphasize valuing customers and providing them the utmost respectful treatment more than anything. Note: this is my first office job ever.
I feel like I have done a great job these past two months. However last week I accidentally sent the wrong email to the wrong customer. It wasn't anything huge - I just asked them to verify their address when I was supposed to ask them about something else. It became a huge scene with my boss, sending me a pretty long and intense email about all of the trouble I have now caused. I cried in the bathroom. Then a few days later, I processed a couple of returns wrong (put wrong item in the wrong bag) while spending the day in our warehouse. I actually don't know if this is my fault (other people do returns), but I took blame for it. I had a bad week of f*cking up for the first real time at work. My other boss then sent me an email at 8 PM on a Friday asking me why an assignment hadn't been done, when earlier that week I had already told her that I was going to be unable to get to it this week, but would try my hardest.
I then was out with a friend at Sunday brunch and I got yet another email from work. This time it was the husband, basically reminding me that I am on a 3 month new hire probation period and that he needs to see xyz improvement from me over the next month. He said that he needed to make his expectations clear so I am not surprised at the end of next month. His main concerns were that I need to improve my attention to detail, organizational skills, as well as being able to meet deadlines (which I have met all deadlines I have been given, ever, but whatever - no deadline was given to me about that assignment). I know I can improve on these over the next month. He stated in his email that they love my positivity and genuine heart I put into the brand, but they just need to see me improve or it's over for me.
I really enjoy my job. I enjoy the work. I like my coworkers. It's been a great opportunity for me. It could pay better but it's getting me by. But I am not really sure if I have been put on a PIP?? I've been reading so much online and all of the articles are just talking about how PIP basically means that you're done for. Since we didn't have a conversation in person (and instead on my day off, which I am upset about), I have no idea what the tone is/intentions. I have no idea if these people genuinely want to see me improve. I don't know if it was appropriate to send me that kind of email over the weekend. I don't know if I should be looking elsewhere for a new job. I poured all of my savings into moving to a new city to start this job, so this is huge for me. I'm very worried.
Is it over for me??? What should I do going forward? Anyone have any tips on attentional to detail/organizational building skills for people like me with severe ADHD? Is it normal for bosses to discuss these sorts of things via email??? HELP!
usa jobs resume
usa hotel jobs
usajobs
usa jobs federal government
usa job in ksa
usa jobs
usa jobs login
usa jobs gov
usajobs.gov
www.usajobs.gov
usajobs.com
usajobs
usajobs.gov official
Aucun commentaire: