First, just a bit of background. I’m a student teacher working full time in a high school and part-time at a locally owned and franchised Domino’s( about 12 hours a week). I’m there to pay rent and not much else, as I’m not paid for the teaching and started in August of last year. I’m 21F and in my last semester of college.
Around late September, a new employee I’ll call Dylan was hired to work inside the store with me. He’s 19 and gradually over a two-month span of time worked up to working at Domino’s full time, though he never really said anything to me during that span of time and I used to work there 20+ hours a week.
Fast forward to the start of January, when an assistant manager was fired. There was now a vacancy and Dylan began to learn how to close and open the store with the GM as he had the availability. He also started treating me with little respect and would belittle everything I did. Please allow me to list some frequently occurring incidents:
1) If I am at the front and checking out a customer, and a phone starts ringing, Dylan will walk right up to me and say “Phone!” and then just walk away and do nothing himself, even though I am with a customer and obviously busy. This also occurs when I am already on the phone with someone else and a second phone starts ringing, and his comment is loud enough for the customer to hear in both instances.
2) Similar to the above, but when I am busy (either on the phone or with a customer at the front) and there are pizzas coming out of the oven, he yells “Oven!” at me, when he himself is not currently busy.
3) He has accused me repeatedly of “over topping” pizzas, meaning I put too many ingredients on each pizza. However, I weigh each topping out to the exact ounce and have been trained extensively to do so. He tells me I’m losing money for the store, though the GM has never said such to me.
4) After I pick all the fallen toppings out of the cheese before I clean our make line, I salvage as much cheese as I can before dumping the really dirty, pink with sauce and littered with tiny toppings bit into the trash. This is policy and he again accuses me of wasting ingredients and therefore money. When he breaks down the make line and throws the dirty cheese in the big cheese bin for reuse another coworker and I had to spend time going through and picking out bits, throwing away more cheese that had gotten dirty due to his action. He blamed this on me when confronted.
5) If there is anyone visible through our store front windows Dylan will yell “Carryout!” In order to get me to stop whatever I’m doing and go to the front of the store. Nine times out of ten the people are simply crossing the street ( a good 10 yards away from the store) or going to their cars. The policy is to only yell “Carryout” if there is no one in the front able to assist the customer if there is a customer just about to walk in or already in the store. Dylan is usually doing absolutely nothing when he yells this to me and I lose productivity due to having to walk up to the front and stop what I was doing. He also yells this when I am already in the front and watching the door.
6) If I’m told by the GM to do something like prepare some bread twists or put the dough back in the refrigerator, he will come up to me and tell me to stop or that I’m doing something wrong. I tell him I was explicitly asked by theGM and he tells me “whatever, you’re getting in trouble not me”.
7)He commands me to do things that we share a job description for, such as restocking boxes or restocking sauces, when I am busy with another task and he is messing around on his phone or just sitting in the office.
8)Lastly, and probably most importantly, he just belittles me in front of everyone. Customers, coworkers, you name it. I think he’s called me a bitch under his breath. I feel like he’s sexist due to comments I’ve heard him make towards other female coworkers. He does not speak directly to me or the other women I work with. He tries to force the work he doesn’t want to do on me.
These are only some of many behaviors I’ve dealt with in the last month and a half. I ended up in tears yesterday because it was just one command after the other, insult after insult. I confronted the GM about it and he says he’ll take care of it, but if there is no change I’m likely putting in my two weeks. I LOVE my other coworkers and the hours are super flexible, the GM is great... but this coworker just makes me feel so unsafe and small. I know I’m a good worker and his comments aren’t how everyone else feels, but I spend 9 hours in school everyday and can’t deal with this kind of stress and (bullying?) afterwards. My emotional well being is at an all time low.
What next steps should I take if the GM does not deal appropriately with the situation? There are people higher than him but I’m not sure it’s worth the hassle.
Is this just bullying or harassment?
Thank you if you read this far, I’m trying to sort out my feelings right now.
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