Is this an effective letter to send to my boss? [retail]

Long story short: the store manager promised me a couple weeks ago that I would be moved to another floor after I asked him for health and professional reasons, but the managers under him keep putting me back in my old position every day. What I have left out of the letter is on Sunday, the schedule manager accused me of bad performance in my new position, which was complete bs, while still saying she will schedule me there. I do not know whether to address this in the letter, and HOW without sounding whiny or defensive or attacking a higher up.

Dear John,

I just wanted to thank you again for putting me on floor X, and for letting the other managers know.. I cannot understate how grateful I am and how my skills and knowledge are best used there. I realized after working there last week my presence there helps in another way: a lot of the seasonal staff do not know how to find merchandise on the system, or order them. Some of them also struggle finding some of the stock. I have taken the time to train them when I see them struggling, and offer pointers as well to ensure their success.

I was wondering if there is anything more I can do to bolster my usefulness to the business in working on floor X? I was put back at cash on Sunday. Today, someone had pencilled in I was to be on floor X on the roster, but a manager soon sent me back to cash until the line cleared up, and every manager after said I was to stay there for the rest of my shift. I thought I was going to be on floor X from now on. I will be brutally honest with you: I broke down tonight. I asked to go to the restroom and wept for 15 minutes. My request to go home early was declined.

My physiotherapist is happy to write a note about my back pain and arm’s numbness, and I can ask my primary physician as well.

Thank you for putting me onto other tasks while you were at the store today. I noticed it and I appreciate it.

Thank you for your assistance, as always.

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Is this an effective letter to send to my boss? [retail] Is this an effective letter to send to my boss? [retail] Reviewed by Louhi on décembre 19, 2018 Rating: 5

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