This is long and rambly. I mostly just needed to vent and type it all out to get my thoughts together, but also I'd really appreciate any thoughts. Probably gonna delete this later, but eh whatever. TLDR at bottom.
I've been working at a big-box retail store since end of march this year. I started as a cashier but after 3 months I was promoted to an HR position.
My general manager and assistant manager are really nice, as are the other people who work in the store, but even though this is the first management/HR position I've ever had, and also this has been my first time working retail, I'm not getting very much training and feel like I've been floundering. They have me working the floor practically 80% of the time I'm at work, which leaves me barely any time to figure out how to do the actual HR stuff. No one has the time to train me and even when they do, they quickly show it to me once and then basically expect me to know how to do everything. Then, when I mess up or can't finish it in time, they are surprised/disappointed. Which like, idk how they are surprised when they won't give me the time to learn on my own OR properly train me, like I just need one or the other and they're giving me nothing. There's a lot of things that they just forget I don't know how to do, and I try my best to figure it out on my own since everyone is busy, but this company makes everything so hard to find and navigate that it's almost impossible for me to figure things out by myself. I can tell that now that I've been doing this for a month my GM and AM are starting to get a little frustrated with all of my questions, and the employees are frustrated that whenever they have a question for me that 70% of the time I have to say that I don't know the answer and will have to get back to them about it. It's like they expect me to just KNOW everything and be psychic and just know what needs to get done and how to do it, all while barely telling me anything.
A few weeks ago I got so frustrated with it all that I started applying to new jobs, and I actually found a place that wants to hire me and wants to pay me $10k more PLUS really good benefits AND it's not retail. The hiring process is going to be slow, and the reasons they gave all were understandable so I have no problem with that, especially since one of the reasons is that they want to make sure i get the proper training (!!!) and the person who will train me is unavailable for a couple of weeks. We have been calling/emailing 1-2 times per week since my first interview, and they are sending the offer letter in the next couple of days, so I basically know for sure that I've got this new job.
My original plan was that I will hand in my 2 week notice the day that I sign the offer letter from the new company, and that I just struggle through this job for the next couple of weeks because you never know when I might need them as a reference in the future.
BUT just this last week, my grandma had a stroke and is in the ICU. Our family is small, so it would really help my parents out if I were able to help handle things with them. My grandpa is disabled, I have disabled family living with me in the house, and my dad works full time, so that leaves a lot of it on me and my mom. My dad is helping as much as he can but you know, he's still gotta work.
I already told the new company that I was planning on giving plenty of time to my current employer so I don't leave them hanging, and theoretically, I want to do that because it's a nice thing to do. Plus, on a personal level, I really like all the people at my current job. But also I'm overwhelmed and sorta miserable at work, and I have an ongoing family crisis going on, so part of me really wants to just say screw it and just quit and walk away, or at least only give a 1 week notice instead of 2. I'm just nervous that if I do that then word could get back to the new company or that it might screw me over somehow in the future if I need them as a reference.
Idk I'm just stressed and anxious and want to know if people think it would be understandable to just quit early from my current job or if I should tough it out and do the 2 weeks? Like whatever I end up doing is not going to be 100% swayed by what ppl here say but it would be nice to at least know what ppl think bc like idk. I want to be nice and just tough it out since my bosses are so nice, but also I know i have no obligation to them and I should just do what I need to do. I just also dont know what I'd tell the new employer if they asked abt it or if they wanted to contact my current manager. They seemed to be very impressed with my professionalism when I told them, so i dont want to look bad if they found out i didnt actually do that.
TLDR; Promoted to retail HR, given no training and am super overwhelemed and lost. Found a new job that will start in like a month, so i have more than enough time to do a 2 week notice at my current job, and I have already told new company that I am going to give plenty of notice to my current job which the new company thought was really good of me. I'm miserable in my current job though, and now I have a family emergency that I need to help with, so I sorta want to just quit now and leave so I have time to help before I start the new job.
Should I do my 2 weeks? Should I just quit when I go into work tomorrow and then never come back? Should I give a 1 week notice? Is that all a bad idea? What would you do in my circumstances?
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