Was just hired in Dec after a nightmare job search in an overpopulated city. My lead is an extremely abusive, toxic manipulator and my assistant manager is ofc her friend/threatens me over small things. How do I help this situation? I can't lose this job.

A bit long but I am in a really bad situation so Ive tried summarizing. As stated, I busted my ass just trying to get this job after suffering from debilitating depression that I finally have under control. This is an entry level job. I originally applied for a different position but they pressured me to do an interview for the one I am in now that has way more responsibilities. I was desperate and took the job since they made their company seem "like a happy family" and theyd be helpful. Well, this is the worst job experience I have ever had. Im in 'training' and learning things I explicitly told them would be completely new and they already heavily acknowledged it would be a difficult time with the massive amount to learn. (District Manager said when I was hired "first few weeks will be tough so don't quit pls"). During the interview, I had a bad feeling about my lead. Not only resting bitch face/bad vibes, she said covertly I should tolerate her "being stressed out and short" with me (I responded that I am a reasonable person and dont take stressed out people too seriously since its understandable) and defensively said to the District Manager "(Person who quit who had my job) didn't quit cause of her, she just had another job she wanted" (the first time we were alone doing deliveries, after she shit talked most of our co workers for no reason, stated shed been fired previously from coworker conflict and had a spotty job history due to "her co-workers out to get her" and other "shes fucking crazy" red flags). My lead blamed the company for not giving the person who quit the job I have now for "not giving her proper pay and to tell her my first paycheck as to make sure im being paid properly". Yikes. After feeling out the environment, I realized my assistant manager was her friend and said hed yell at me over (insert learning mistake) if I did it again. So he's also toxic/weird. I have been working very hard at this job, doing my best with everything, (my assistant manager said I would do well as a manager in the beginning and was impressed that I was constantly taking notes), even survived be thrown under the bus by not having any assistance/supervision for a whole day doing a job I had very little training on and a secret shopper rated me. The things I was dinged for were minor (ofc my lead made it seem otherwise and made it like I did a terrible job when it was the opposite as she discussed it with me) and I immediately changed my mistakes (that wouldve been prevented if I had anyone supervising or helping me since it was my first day ever doing that aspect of the job and had 30 mins of light training previously, regardless, I did well with that). It was the busiest day I ever saw there during that and my psycho lead was off not training me and never communicated what to do with phones ringing non stop so I went up to her and said "can you or someone help me with phones? I cant answer all them". Well, that offended the fuck outta her (just for asking her to help her trainee she left hanging) and decided right then to make me her victim. So, there's MANY instances of her psycho behavior so I will marrow it down as much I can. She's everything a nightmare co worker is: manipulative (befriends the leadership and sabotages me by telling me to do something the wrong way so coworkers get pissed at me) combative over little things, gaslights you/projects/deflects, gossips about everyone, hateful/spiteful, etc. So. After I asked her to help me, the next few days shes been amping it up doing every toxic employee move in the playbook. I tolerated it and played nice until she kept tossing a bunch of info at me without letting me learn it and digest it (sabotage) and would lash out if I asked clarification (wouldnt clarify either or would get rageful if I asked a question). Shes impeding my learning and ability to do my new job, clearly. The worst was when there was clearly hateful animosity before I had to be with her in her (gross messy) car to delivery product. She confronted me about "rolling my eyes at her" after she was bullying me a few minutes before (She ordered me to do something, I waited a moment to clear my head from her toxicity and plan the thing to do next, apparently miss psycho didnt like not having control of all my physical movements and I wasnt allowed to take a moment and repeated herself in a hateful tone so I rolled my eyes and walked away before she could continue to get off bullying me. I wish I didnt let her get a reaction.) I said I was having a moment to clear my head since she interrupted me doing a job and I didnt appreciate her being toxic about it. She continued to verbally assault me, making up things she THINKS I did against her (obviously just reaching, I am professional and she isn't so shes projecting to have an excuse to berate me). So she cornered me, verbally berated me in her car instead of any attempt to remedy, she impedes my training, 101 crazy/toxic coworker and I saw her being extremely combative with another manager (hes new) who reprimanded her for going against policy and told her not to do her shitty way of doing things that harm the rest of the teams workflow (she refused and it was amazing seeing this lead talk to her manager the way she did). I asked him to explain the policy to me so I would do it right (and show Im a professional cooperative employee and not insane like this creature). In the car she told me she spoke to my manager in a threatening way and to not give me the hours he was planning to cause "Im not ready to do things on my own" (gee wiz you crazy witch, I wonder if it has to do with you not training me properly and why impede on MY hours that would allow me to learn more. Clearly shes threatening me with "im talking to your manager and hurting your paycheck" while guising it as "im just looking out for you since you arent ready"). I want to report her to HR but should I discuss it with my direct manager? (Who seems the nicest but Im not sure their relationship) If I do talk to him, how should I explain the situation? (I will be honest in my reactions to her recently with rolling my eyes but that seems nothing to her crazy). And if hes unable to make a change, how do I explain to HR this lunatic? I know it could make things worse but with her work history as evidence of her toxicity, her reputation and how she treated my manager, I think she could get a consequence. (Shes the only other one in my department so Im hoping if worse comes to worse they dont go "shes hard to replace" and just transfer or rehire). I can't lose this job.

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Was just hired in Dec after a nightmare job search in an overpopulated city. My lead is an extremely abusive, toxic manipulator and my assistant manager is ofc her friend/threatens me over small things. How do I help this situation? I can't lose this job. Was just hired in Dec after a nightmare job search in an overpopulated city. My lead is an extremely abusive, toxic manipulator and my assistant manager is ofc her friend/threatens me over small things. How do I help this situation? I can't lose this job. Reviewed by Louhi on janvier 14, 2019 Rating: 5

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