I'm completing an online job application and was asked to provide an answer to this scenario. I wrote something down but wasn't 100% sure that my answer is 'right'. Can anyone give me some feedback or advice?
Scenario:
Your manager has asked you to assist with organising the presentation of a major campaign report for one of your main clients, You have been delegated responsibility for managing the IT and audio visual set up for the presentation. Half an hour before the client is due to arrive the projector in the boardroom won't turn on and IT are on their lunch break and can't get back to the office in time to help resolve the issue. What would you do?
Answer:
I would immediately inform the person who is in charge of giving the presentation that the projector won't turn on, whilst checking in as to whether the presentation is able to proceed without the use of a projector. If not, I would ring the IT people and inform them of the issue, and the urgency in which it needs to be resolved. This would hopefully result in a minimal delay in fixing the issue and delivering the presentation.
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