Hi! So I was looking for some advice--curious to see what other people's opinions are, and sure others have been in similar situations. TLDR below, but the content above it important to make an informed decision.
I want to and feel I need to leave an IT position after 5.5 years with the company. Its a small company, so the close-nit organization culture. If it helps, we cannot go a day without hearing each other use restroom #2 (rooms are in the same area as the work area). Men's room always looks like trash because everyone forgot common sense, decency, and general behavior in public/work environment. And similarly, the conference room is in the same room as well. I'm sure you can assume the rest based on this explanation.
Here are likes:
- Type of work
- Bosses are extremely lenient and understand work-to-life culture. Rarely do I work after hours, but I am on-call rotation every month. We are 24 hours, but most of our customers are not. No one actually works a shift after 5p. We can go to an appoint, take off, etc. if need be without issue. As well as work from home if need be.
- I start 1 hour earlier than everyone else, so I get to leave an hour early than everyone else
- Laid back environment
- Pay is very fair and generous: receive few % raises every year, and at least 2 bonuses/year, sometimes 3 (all employees do as well) (salaried)
- Company buys lunch often, can drink reasonable amount of beer on last day of week
- (Mostly) Not micromanaged
- Am able to do other things if there is no work (game, read news, text, learn etc.). Other words, time is not closely managed
- Health insurance is good (but very expensive)
- Retirement is Simple IRA with few percentage match
- Bosses know what they are doing with the company, and I agree strongly with their business practices.
Here are dislikes:
- All employees demeanor
- Everyone is so negative, critical, and absolute of everything and everyone else. There is lots of jokes, and some of them are OK, but I find they often are belittling, not just to me, but to others. Not sure of others see it this way. Literally, every person, including a boss, is so sure of themselves and what they think, nothing else could possibly happen or be equally true. Everyone assumes they are right because they know. When it happens often as often as it does, it wears you down over the years.
- Everyone only cares about themselves, there is absolutely no team-like atmosphere. Even little things, like it is kind to move to allow people to pass in a narrow corridor, or wait until someone is finished warming their food before inserting themselves into the kitchen-area, actually taking my food out of the microwave when I wasn't finished (I was literally waiting in front of it to see if it was warm enough and the boss took my food out and put his in, while he was talking!)
- I take the position of never being 100% certain, as there is always something that could be the cause different this time, even if it was the same problem 99% of the time in the past. I cannot stand how the employees talk about customers when they are not listening, and even though we are all men, gossip is outrageous and unprofessional.
- As a specific example there is one employee who is allowed to be apart of another business, and performs personal tasks while there is work to do. Boss doesn't see this, even if the boss is present. He's the type that obtain certifications in a short amount of time, and then looks for the next one, as the cost is reimbursed and pay increase is the result of successful pass, IMO, not truly learning, but can add another image to their email signature.
- My ideas and suggestions are shot down 95% of the time, and lots of them end up being used in the future, but no credit is given
- I feel I do a lot more work then the majority of employees, even though I readily admit I don't know as much (there is one senior member who as been there since the beginning, and seems to really know their stuff). I feel I am being paid as a glorified helpdesk staff answering the phone and responding to tickets. I haven't done anything advanced for past 2.5 years. I have consistently exceeded everyone in answered calls and completed tickets for the 5.5 years I've been there. I have had a conversation with bosses about this, but nothing was done, in my opinion. I am being paid well, but feel for the work I do now, I am being overpaid. In the beginning I excelled and grew quickly at things I've learned and major responsibilities I have (remember, small company. Everyone usually is an admin of some part of the company, like backups, computer management, etc. I have three arguably four at the moment.)
TLDR: The main dilemma is that the likes are exactly what I'd be looking for in a company, but since I am not advancing, not even given a chance for more challenging work/grow professionally (and I asked about it), and most importantly, is affecting my quality of work, well being/stress level (moderate amount, not extreme, but not low), and feel my skills are not appreciated or as important as they were when I started, should I stay since the likes are overwhelming good and probably hard to find these days, or should I go and grow professionally risking that I won't have some of all of the like at the next position (most likely won't is my thought)? I would not like staying at a company if management feels my skills or professionalism is declining (whether true or not, and I feel like they think that, but they have not given any major indications of that feeling), and know not learning something new for a while looks bad when I do have to look for a replacement position at some point. I care about how professional I look, and give it 100% with everything I do.
One positive is I can take my time, but you can't look for a job forever. But, I cannot take much lower salary, as I am single income with wife watching 2 kids at home.
I tried to paint as accurate a picture as I could for you with how I feel about the whole situation. Thanks for being patient and listening. I truly hope no one else is in this position right now.
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