First time ever being unemployed (currently for 4 months) 27/F in NYC and I need some serious guidance.

So my current situation and about myself, i'll include my resume but leave out identifiable information for privacy :

-27/F/12 years of work experience in NYC (11 years of retail w/ 7 years of luxury retail management and a year of medical office management), no college degree.

-I was laid off July 29th 2019 because my boss wanted me to attend and pay for college but I refused due to my financial situation.

-I have applied for about 200+ jobs in the past 4 months.

-I'm currently surviving on unemployment (my savings was used to cover a previous debt and a family emergency in January so it's at $0) which runs out at the end of January but I am able to re-apply and hopefully get another 6 months.

-I have had about 9 interviews total (including less formal phone interviews) and within those 9 I have had 2nd round interviews with about 3 companies but no offers.

-I was making 50k a year before I took a pay cut to 40k a year at my previous job since I had no administrative experience; i've been requesting a 50-60k salary depending on the amount of responsibilities and/or how I measure up to the specific role I am applying to.

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I'm growing very concerned mainly because I'm just not getting any interviews! I've been applying to any office manager/administrative jobs I qualify for (due to my lack of a college degree) with pay ranges anywhere from 45k-60k. I've only applied for retail management jobs and no sales positions (in my previous sales supervisor roles I had issues reaching my sales goals and it led me to become an operations manager) but haven't had any luck.

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Can someone point me in the direction of what I need to change to increase my odds of landing a job? I feel as though I have strong interviewing skills and an outgoing personality but i'm not receiving many opportunities to interview overall...any advice helps!

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MY RESUME (edited out certain details for privacy, disregard overall appearance it isn't what I send to job posters):

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Professional Experience:

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New York, New York (October 2018-November 2019)

Office Manager

• Prepare and oversee scheduling for patients and staff to ensure accuracy and efficiency.
• Manage, track and order supplies for office and medical inventory.
• Monitor the facility and any renovations to ensure it remains safe, secure and well maintained.
• Oversee the maintenance and repair of medical equipment, office equipment and electrical/mechanical systems.
• manage our social media accounts and marketing for both the office and the company’s training program.
• Manage scheduling and travel arrangements for the company’s CEO.

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New York, NY (October 2017-October 2018)

Operations Supervisor

• Trained and supervised sales, clerical and back of house staff.
• Provided clerks and back of house team with information and/or changes to pricing, and incoming and/or outgoing shipments and delegated tasks accordingly.
• Planned and prepared work schedules, kept records of schedule and time cards to process payroll using ADP.
• Reviewed inventory and sales records to prepare reports for management and buying teams.
• Verified inventory data by comparing them to physical counts and sell-through reports in order to investigate any discrepancies and adjust errors.
• Organized bi-annual inventory counts with RGIS and in house staff.

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New York, NY (June 2016-September 2017)

Operations Manager

• Directed and supervised employees in sales, inventory-taking, customer related issues, reconciling cash receipts and any other daily sales or operational functions.
• Reviewed inventory and sales records to prepare reports for management and buying teams.
• Coordinated and collaborated with management team in regards to staffing, training and performance evaluations.
• Verified inventory data by comparing them to physical counts and sell-through reports in order to investigate any discrepancies and adjust errors.
• Planned and prepared work schedules, kept records of schedule and time cards to process payroll using ADP.
• Acting Operations or Assistant Manager for any location physically lacking in Manhattan.

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Miami, FL (May 2014- April 2016)

Sales Supervisor

• Trained and supervised sales teams at multiple locations in South Florida.
• Planned and prepared work schedules, kept records of schedules and time cards to process payroll using ADP.
• Processed incoming and/or outgoing product for shipment to customers or transfers to other locations.
• Maintained visual merchandising standards across multiple locations.
• Reviewed inventory and sales records to prepare reports for management and buying teams.
• Reconciled cash receipts daily and managed weekly deposits.
• Provided sales team with product knowledge training for seasonal arrivals.

Additional Skills:

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• Fluent in English & Spanish
• Proficient use of Microsoft Office, Quickbooks, Mac OS and ADP payroll processing.
• Experience with inventory management, scheduling, records management, and executive support.

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