I work for a small family business. I manage around 11 employees. The business as well as revenue has grown by almost double since I have taken over just short of two years ago. Clients are mostly happy, employees are mostly happy (our line of work doesn’t usually mean longevity but they’ve stayed with me). Mostly there was zero supervision or organization before I took over so there was an adjustment period where we had to learn how to work together, and they needed to see that I was trying to improve things and create a teamwork environment. But we’ve gotten past that and are a solid team minus a few negative Nellie’s.
My employers are wonderful, caring people but very inconsistent with very little follow through. For instance when first hired I was offered a bonus structure, specifically worded “I won’t put a time limit on these goals.” Okay great I thought. I hit the first two goals within a few months and was bonused accordingly. The last and final goal I’ve hit and exceeded a few times over with no mention of my bonus. The latest conversation regarding numbers wasn’t even a bonus conversation but more (newer) expectations. My boss said we need to hit 80 by Labor Day. I replied that we had previously hit and exceeded that number. She replied that it didn’t count because we went back down (even though we never went below the current expectation). And every conversation since then has been about expectations with no incentive. I realize it’s my job to grow the business, but even to get a pat on the back or an atta girl would be something. I’ve let go of the idea of getting another bonus. I was told I would receive a raise in September. My final September check didn’t reflect any change. My last raise went through last October so perhaps it will be reflected in my October check, so I am hoping it was an honest mistake.
Another for instance- historically, our industry has staffing issues. Being a smaller company we don’t have wiggle room, we are staffed exactly as we need. If someone quits or calls off- someone has to cover. Each week at payroll time I receive a text about overtime. I am aware my job is to limit overtime. However, even when I try and prevent it by denying requests, those employees go directly over my head to my boss who in turn gives them the time off. And seems surprised when there is OT.
Yet another bone of contention for me is lack of trust. I was out sick for three days last week. The first day I went home, another employee was in my office running number reports. He went around to my employees and asked about numbers (to see if reports matched what I have conveyed). I felt very...invaded and untrusted. I give a report whenever it is requested where we are at number wise. If you wanted to see it on paper, why not just ask?I have no reason to lie, nor would I.
I feel very anxious going to work these days. I feel constantly defeated. The goal post is constantly moving, and it doesn’t matter when I reach it; still no credit given. I’ve spent the weekend depressed and unsure how to get my motivation back.
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