Hello everyone,
I am currently working as a tier 3 helpdesk support analyst. I was just offered another position/promotion as a system admin for our software. However I am pretty comfortable with where I am and that I do feel that I am reaching the peak of the job I have now. The sys admin position will be a lot more challenging along with more on call weeks with may be a 10% raise from where I am now. I do know that if I were to stay where I am it would lead me to a managerial position for the helpdesk however I do not want to be a manager. I am unsure on what to do that it brings up the question whether I want to be in IT anymore as well. Any advice is much appreciated!
Please let me know if I need to add more info for future reference as this is my first post.
Thank you for taking the time to read this post!
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