Hello,
I am 33 years old and I completed my BA in English in May 2021. I have been in Customer Service roles my entire working career (15 years). I made thousands of attempts to get positions outside of this field. Every time I tried I would be rejected for not having a degree, but now that I have a degree, I am receiving rejections due to not having experience. I obviously would have had experience if I'd ever been givin the opportunity to work in a non CS role, but that hasn't happened.
So now I'm in a situation where I still cannot get out of CS. I'm primarily interested in working as a technical writer. I have the right degree based on the job postings, just not the experience. I really need advice on how I should proceed from here. I do have experience writing department procedures, but it wasn't my primary role so I don't think that counts. How can I get experience as a technical writer if no one will hire me for the role?
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