I was offered a temp contract in a logistics office position about a year ago. Two months ago a long time colleague was promoted to supervisor. She was responsible for the same client for years and they either came to expect it or she just made it her habit to reply to emails almost instantly. Now this works if you're not too busy on another task but also sets up certain expectations-- unrealistic ones.
Here's my issue. This newly promoted supervisor seems to expect I perform up to the standards she set for herself when she was focused on those insta-reply clients and I've noticed she's demanding I reply to emails super fast, whereas the manager who previously led our team had more patience. The other day I had my inbox open, was monitoring emails but then also had a task whereby I had to update other software we use and take my attention away from the incoming emails. Then not even 2 minutes after an email addressed to me arrived, that supervisor called my name across the room: "Onejob, will you answer that?" Umm, of course I will! But can't it wait 5 minutes? I certainly didn't need a reminder as I was on duty and checking emails on a regular basis. Not wanting to be pushed around, I asked to sit with her and asked her to clarify what the response time was that she expected. Was it 2 minutes, 5 minutes , what if I'm busy, then what?
Her reply: "If you don't think you can handle your workload, then reach out to a colleague, ask for help."
That response is not what I expected. Who said I couldn't handle my workload just because I don't answer a non urgent email in 2 minutes?
This is just one example where this supervisor wants total control. I find her checking in with me way too often such that it stifles my productivity. I find she's constantly asking for updates, she walks by my desk, asks, "Is everything OK", every time she walks to the water cooler!"
The fact is she has no formal management training that I know of. She does know the business well. But I don't think she's supervising in the correct manner to bring out my best performance.
Any suggestions on how I can get her off my back and learn to trust I'll get the job done well, just as I've been doing, even if it's not always as speedy as she expects?
P.S. Plus get this. After using a nickname in my email signature for the past year which helps both internal and external stakeholders pronounce my foreign name, the new supervisor commented that I needed to be more confident and one way was to choose to write either my real name or nickname, but not both. Seriously?
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