About a month ago, I started a part-time marketing role with a small local startup. I am a career changer and looking for paid experience after upskilling via a government-funded program and several free Google and HubSpot classes.
I got the job quickly and was relieved to finally be employed, even just part-time, after months of being ignored and rejected. In the four weeks I've been here, the following has happened:
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My paycheck has been late because the owner screwed up the payroll schedule. It's supposed to be electronically deposited Friday. I received a paper check Monday afternoon.
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I'm forced to use my cell phone to call event venues because there's no office phone. The business owner promised a phone would be set up in the office, but there's no date so far.
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After I received both the unofficial and official job offer, I came to the office to provide copies of my license and SSN card and go over some basic objectives. During this visit, the manager rushed me to the back office so she could interview someone else for the position I just accepted. It was an awkward 20 minutes.
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The same visit is also when I spent 20 minutes trying to turn on a broken desktop computer. The tower of the desktop computer continuously blinked but nothing turned on, no matter how many times I pressed the power button. I later learned that the computer was broken, but the owner failed to tell the manager or post a note to the monitor alerting me. It proved to be a frustrating time.
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The owner lives in a different part of the state but keeps surveillance in all the office areas and pulls up tapes to watch and listen to his employees. I didn't discover this until my third day on the job when the manager informed me the cameras revealed issues with the assistant manager.
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The owner refuses to directly address any performance issues and instead forces the manager--only on the job for two months--to handle all the difficult conversations. This woman told me today that she has a "genetic empathy deficit" and cannot think of the right thing to say to people. Sufficed to say, there's recently been a resignation and a PIP issued.
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My role suddenly changed today when the owner relayed to the tactless manager that he was displeased with the social media postings and would be removing it from my task list. Bear in mind, I asked repeatedly for feedback and metrics to measure success. I offered twice to send draft posts with images to him. I also asked about preferred content topics. He told me he trusted me and to do whatever I thought appropriate. The first week, I kept it safe by mirroring what he did before he stopped posting for a month and received no feedback. From there, I experimented with animation and music (Canva) and used a gif. He didn't share his thoughts, but the manager's demotion of responsibilities speaks volumes.
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The manager always runs about 20 minutes behind and often forgets when and if meetings are scheduled. She has two children under 10, has a spouse with memory issues, and was recently diagnosed with ADD. I know all this because she tells people within 15 minutes of meeting them. While I appreciate the honestly, the lack of punctuality is less-than-stellar.
So, based on the information I've shared, do you have any suggestions on how I survive this until I find a more stable job? I'm trying to think of this as a cautionary tale about working with startups and as an anthropological project of sorts.
Thanks for taking time to read this.
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