So, this is not specifically about me, but rather in regards to my partner.
She's been working in what really amounts to a client success leader for a pharmaceutical for the last five years (moved up from various positions through the years, and this is her first true professional job outside of working for retail and the like). Throughout her employment, she's had various experiences in working in various technologies such as Salesforce, CRMs, and the like, but she lacks critical technology or IT experience with anything specifically where she had to build products, services, sell/support anything that's related to technology.
Recently, she had a huge company shuffle and as a result, her position is more or less a sales position, something that she admits is not her alley and is trying to find an out as soon as possible. She feels (and I agree) that she's being set up for failure, and she wants out before she's let go. Furthermore, the company she works at is a sinking ship. Long story short, she needs a new job, and a new one very quickly. A parallel switch within her company is not an option, she wants out.
She's been firing out resumes left and right for several months for positions that she feels are down her alleyway, but other than a few interviews, nothing serious have come her way. We both believe this is because of one of two reasons:
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She currently lacks critical experience selling, supporting, or offering any sort of client-side customer service with technology-related products or services.
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The salary she made is nowhere close to the positions she is applying to, or is anywhere close to what she is looking for.
As a result, she's been feeling dejected about the whole process. We talked through the possibility of having a job coach look over her resume (which I helped write, but I don't mind a second set of eyes) and Linkedin profile with a fine-toothed comb to see what is going on (she seems to be attracting more sales-related positions rather than client/customer success positions) to see why she's not attracting recruiters. But this seems to cost quite a bit of money which she is very lukewarm to spend (and understandably so). I was able to convince her to take a step back and take a break from the process for a month while we figure out her next steps, and then attack it all over again next year.
I guess my reason for posting here is to see what we can do to help my partner, who has no practical technology experience, better set herself up to find positions in the technology sector. What certifications could she realistically go after which might attract a recruiter?
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